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Why does windows 10 won’t boot after Norton update? | Call @ 1-833-662-5666

windows 10 won't boot after Norton update

Norton Live Update is a utility developed by Symantec Corporation that downloads and installs security updates and software patches. It uses signatures and heuristics to identify viruses. It is a cross-platform security suite that provides subscription-based on real-time malware prevention and removal in addition to identity theft protection and performance tuning tools. Norton protects your PCs, Macs, Androids and iOS devices with a single subscription. It helps you to provide the real-time protection against existing and emerging malware which includes ransomware and viruses. Advanced security helps to protect your private and financial information when you are online. As an Norton customer, you will be always entitled to download the latest version of your Norton product for free during the service period.

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 Norton support phone number U.S.A 1-833-662-5666

Why windows 10 won’t boot after Norton update?

 Window 10 doesn’t allow any third party anti-virus software. Norton will work on Windows 10 as long as you have the latest version installed.

 windows 10 won't boot after Norton update

You may follow the steps to rectify the windows 10 won’t boot after Norton update issue :-

Restart the computer in Safe mode with Networking

  1. Exit all programs.
  2. Press the windows +R keys to open the run dialog box.
  3. Type in the following text , and then press enter.

Msconfig:  If the user account control windows appear , click YES and continue.

  1. In the system configuration window, on the boot tab , select safe boot and network.
  2. Click on OK.
  3. When you are asked to restart the computer, click on RESTART button.

The computer restarts in safe mode with networking.

Run the Norton Remove and Reinstall tool

Firstly, uninstall Norton Family If you have already installed and run the Norton Remove and Reinstall tool.

  1. Download the Norton Remove and Reinstall tool.
  2. Save the file to the Windows desktop. On some browsers, the file is automatically saved to its default location.
  3. To open the Downloads window in your browser, press the Ctrl + J key.
  4. Double-click on the NRnR icon.
  5. Read the license agreement, and click Agree.
  6. Click on Advanced Options.
  7. Click on “Remove Only”
  8. Click on “Remove”.
  9. Click on “Restart Now”.

After you restart the computer, follow the on-screen instructions to reinstall Norton.

Download and run Norton Power Eraser

  1. Download the Norton Power Eraser.
  2. Click on “Save”.
  3. Select the location as Desktop, and then click on “save”
  4. To run Norton Power Eraser, double-click on the NPE.exe file.

If the User Account Control window prompts, click on yes or continue button.

  1. Read the license agreement, and click on Accept.
  2. Click on Settings.
  3. Under Network Proxy Settings, click on Configure.
  4. Next to Settings, click on the Use default settings.
  5. Click on Applyand then click on OK.
  6. Click on OK.
  7. In the Norton Power Eraser window, click on the Scan for Risks

Norton Power Eraser performs a Rootkit scan by default and requires a system restart. When you see a prompt to restart the computer, click on the Restart button. If you do not want to include the Rootkit scan, then go to Settings, and uncheck the option including Rootkit scan (which requires a computer restart). Wait for the scan to complete.

As soon as the scanning is completed, follow the steps given below to fix the windows 10 won’t boot after Norton update issue.

Reinstall Norton after running Norton removal tool

For help with reinstalling your Norton products, read Reinstalling Norton after running the Norton removal tool

Restart the computer in Normal mode

  1. Exit all programs.
  2. Press the Windows + R keys to open the Run dialog box.
  3. Type in the following text, and then press Enter.

Msconfig: If the User Account Control window appears, then click on Yes or Continue button. 

  1. In the System Configuration window, on the Boot tab, uncheck Safe boot.
  2. Click on the OK
  3. When you are asked to restart the computer, click on the Restart

The computer restarts in the normal mode which takes several minutes.

Comment below if you have any queries regarding windows 10 won’t boot after Norton update or call @ 1-833-662-5666

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